Return & Exchange Policy

We want you to shop with confidence. Returns and exchanges are available within 7 days of delivery, subject to the policy below.

1) Eligibility

To be eligible, items must be:

• Unused and in original condition

• In the original box/packaging

• With any tags/accessories included (if applicable)

Items that are worn, damaged after delivery, or missing packaging may be refused.

2) Return & Exchange Window

• Returns: within 7 days of delivery

• Exchanges: within 7 days of delivery

3) How to Request

Contact us with:

• Full name

• Order number

• Reason for return/exchange

Email: info@luxuryshoes97.store
WhatsApp/Phone: 01155403949

4) Exchanges

Exchanges are subject to stock availability. If the requested size/item is unavailable, we will offer alternatives.

5) Returns & Refunds

Once we receive and inspect the item, we will confirm approval and process the next step based on your payment method.

6) Inspection on Delivery

Inspection is available upon delivery. However, once the item is used, it may not be eligible for return or exchange.